London trades · Missed-call text-back

London trades · Missed-call text-back

Never lose a job to a missed call again.

Never lose a job to a missed call again.

Never lose a job to a missed call again.

When you’re under a sink, up a ladder, or on a job — Relay automatically texts back every missed call with a booking link. You carry on working. The job books itself.

When you’re under a sink, up a ladder, or on a job — Relay automatically texts back every missed call with a booking link. You carry on working. The job books itself.

When you’re under a sink, up a ladder, or on a job — Relay automatically texts back every missed call with a booking link. You carry on working. The job books itself.

Book a Free 15-Min Call

Book a Free 15-Min Call

Free to set up. £97/month. Cancel any time.

Free to set up. £97/month. Cancel any time.

09:41

Relay text-back

Missed call handled

Missed call

Unknown number · 2 mins ago

Hi — I’m on a job right now. Tap here to book a call back slot.

Hi — I’m on a job right now. Tap here to book a call back slot.

relay.link/book

Perfect — booked for 3pm today.

Perfect — booked for 3pm today.

Job booked

3:00 PM

The cost of a missed call

The cost of a missed call

Every missed call is a job going to your competitor.

Every missed call is a job going to your competitor.

Every missed call is a job going to your competitor.

You’re on site. Your phone rings. You can’t answer. By the time you call back — they’ve already called the next plumber on Google. That’s not bad luck. That’s £300, £500, £800 walking out the door. Every single week.

You’re on site. Your phone rings. You can’t answer. By the time you call back — they’ve already called the next plumber on Google. That’s not bad luck. That’s £300, £500, £800 walking out the door. Every single week.

You’re on site. Your phone rings. You can’t answer. By the time you call back — they’ve already called the next plumber on Google. That’s not bad luck. That’s £300, £500, £800 walking out the door. Every single week.

Relay fixes this. Automatically.

Relay fixes this. Automatically.

How it works

How it works

Three steps. No software to learn.

Three steps. No software to learn.

Three steps. No software to learn.

1

1

We connect your number

We connect your number

One 30-minute call. We set everything up. You don’t touch any software.

2

2

Every missed call gets a text

Every missed call gets a text

Within 60 seconds the caller receives a personalised message with a direct booking link. Your name, your tone.

3

3

The job lands in your diary

The job lands in your diary

They book. You get notified. Done — while you’re still on the last job.

Who we help

Who we help

Built for London trades who work with their hands full.

Built for London trades who work with their hands full.

Built for London trades who work with their hands full.

Plumbers

Plumbers

Under a sink and your phone rings. Relay answers it for you.

Electricians

Electricians

In a consumer unit and someone needs a quote. Relay texts them back before they find someone else.

Carpenters

Carpenters

Hands full, phone ignored. Relay makes sure every enquiry gets a response.

Builders

Builders

On site all day, missing calls all day. Relay catches every single one.

The only plan you need

The only plan you need

One product. One price. Everything in.

One product. One price. Everything in.

One product. One price. Everything in.

Missed Lead Catcher

Missed Lead Catcher

£97

£97

£97

/month + VAT

/month + VAT

Free setup — no contract — cancel any time

Free setup — no contract — cancel any time

Missed call text-back within 60 seconds

Automated booking calendar

SMS personalised with your business name

Monthly report — missed calls caught, jobs recovered

30-minute setup call — we do everything

UK phone number included

Book Your Free Setup Call

Book Your Free Setup Call

No catch. If it doesn’t work for you, cancel. Simple.

No catch. If it doesn’t work for you, cancel. Simple.

Portrait image

Portrait image

About

About

About

Built by a tradesperson, for tradespeople.

Built by a tradesperson, for tradespeople.

Built by a tradesperson, for tradespeople.

I’m Max. I’m a carpenter based in London. I built Relay because I’ve been on site, missed calls, and lost jobs to someone who just happened to pick up. I know what that feels like. This system fixes it — and I set it up for you personally. No call centres, no outsourcing. Just me, making sure your phone never costs you another job.

I’m Max. I’m a carpenter based in London. I built Relay because I’ve been on site, missed calls, and lost jobs to someone who just happened to pick up. I know what that feels like. This system fixes it — and I set it up for you personally. No call centres, no outsourcing. Just me, making sure your phone never costs you another job.

I’m Max. I’m a carpenter based in London. I built Relay because I’ve been on site, missed calls, and lost jobs to someone who just happened to pick up. I know what that feels like. This system fixes it — and I set it up for you personally. No call centres, no outsourcing. Just me, making sure your phone never costs you another job.

Max Eatherden · Founder, Relay

Max Eatherden · Founder, Relay

Max Eatherden · Founder, Relay

FAQ

FAQ

Questions, answered straight.

Questions, answered straight.

Questions, answered straight.

Do I need to learn any new software?

No. You use your phone exactly as you do now. We manage everything in the background.

How long does setup take?

One 30-minute call and you’re live the same day. We do everything — you just confirm your details.

Will it work with my existing number?

Yes. Your customers see your usual number. Relay runs quietly behind it.

What does the text say?

Something like “Hi, sorry we missed your call at [Your Business]. Here’s how to book: [link].” Written with you, personalised completely.

What if I want to cancel?

No contract, no fees. One email and it’s done.

Is my data safe?

Yes. You own your data. UK-based, GDPR compliant.

Stop losing jobs to missed calls.

Stop losing jobs to missed calls.

Stop losing jobs to missed calls.

Free setup. £97/month. 30-minute call. Live the same day.

Free setup. £97/month. 30-minute call. Live the same day.

Free setup. £97/month. 30-minute call. Live the same day.

Book Your Free Setup Call

Book Your Free Setup Call

No contract. No obligation. Cancel any time.

No contract. No obligation. Cancel any time.

Relay

Relay

Relay — never miss another job.

Relay — never miss another job.

© 2026 MEMedia Ltd, trading as Relay · relayltd.co.uk · London, UK

© 2026 MEMedia Ltd, trading as Relay · relayltd.co.uk · London, UK

© 2026 MEMedia Ltd, trading as Relay · relayltd.co.uk · London, UK